Swelling and Infection

A painless, hard lump in the neck: when is it investigated, and in what order?

Most neck swellings are caused by infection and are temporary; but in an adult, a painless, hard lump that has not shrunk in two weeks is not left to wait

A painless, hard lump found by chance in the neck makes most people anxious straight away. Most neck swellings are lymph nodes reacting to a cold, a throat infection or a dental infection, and they disappear within a few weeks. In an adult, however, some features call for the investigation to be speeded up: the swelling not having shrunk in two weeks, being hard, being stuck to the tissue underneath, or reaching a few centimetres. Below you will find how the ear, nose and throat specialists' guideline makes this decision, which signs need emergency help the same day, the order in which the investigation is carried out, and the mistakes commonly made.

Short answer

In an adult, a painless, hard lump in the neck should be investigated if a recent infection cannot explain it and it has not shrunk in 2 weeks, or if nobody knows how long it has been there. The American Academy of Otolaryngology-Head and Neck Surgery guideline counts a hard feel, being fixed to the tissue underneath, being over 1.5 cm and an ulcer on the skin over it as risk signs for a malignant cause, whatever the duration; if any is present, do not wait 2 weeks. The first port of call is then an ear, nose and throat specialist; you do not wait for weeks on antibiotics. If you are struggling to breathe or hear a wheeze when breathing in, call 112.

Waiting limit
2 weeks for a lump an infection does not explain
Risk signs
Hard, fixed, over 1.5 cm, an ulcer over it
First investigations
Examination of the throat and voice box, contrast neck imaging, a fine needle
Call 112 straight away
Shortness of breath or a wheeze when breathing in

Why a hard lump in the neck is taken seriously, and why most causes are harmless

Most swellings you can feel in the neck are lymph nodes. Lymph nodes filter the fluid coming from the mouth, teeth, throat and ears, and they enlarge when there is an infection in this area. A node like this is usually painful and tender, slides when pushed with a finger and shrinks as the infection passes. Our page on swollen lymph nodes in the neck covers this common picture in detail. The subject of this page is narrower: a lump that is painless, hard and does not shrink on its own.

There is an age-related reason for this distinction. The 2017 guideline on the neck mass in adults from the American Academy of Otolaryngology-Head and Neck Surgery writes that in children most neck lumps are caused by infections, while in adults most persistent neck lumps are tumours, with malignant ones leading among them. The guideline stresses that a neck lump causing no symptoms can be the first or only visible sign of squamous cell cancer of the mouth and throat, lymphoma, or thyroid or salivary gland cancer. This sentence may seem frightening, but it does not say that any single lump is cancer; what it says is that a persistent lump should not be left unexplained.

The guideline's two-week rule is exactly this: if the person has no recent history of infection and the lump has been there for 2 weeks or longer without clearly getting smaller and bigger, or if nobody knows how long it has been there, the person is regarded as at high risk of a malignant cause. In other words, the rule is not to panic after two weeks; it is that a lump that has not changed for two weeks and cannot be explained by an infection should now be investigated rather than watched. A lump you noticed by chance, without knowing how long it has been there, falls into the same group.

The four signs on examination come from the same guideline: being fixed to the tissues underneath, a hard feel, being larger than 1.5 centimetres, and an ulcer on the skin over it. The presence of any one of them puts the person in the high-risk group. When checking yourself at home, you can note the following: whether the lump moves up and down when you swallow, whether it slides when pushed with a finger or stays fixed in place, and whether it is growing when measured at the same spot a week apart. These observations do not make a diagnosis, but they make it easier to tell the doctor how long it has been there and how it has changed.

The location matters too. A swelling in the lower front of the neck that moves when you swallow mostly comes from the thyroid gland. The NHS describes the main symptom of thyroid cancer as a lump in the lower front of the neck that is usually hard, slow-growing and painless; at the same time, it adds that thyroid enlargement, known as a goitre, is also usually painless and mostly not serious. A lump in front of the ear or at the angle of the jaw suggests a salivary gland, and one under the jaw a salivary gland or a lymph node. The NHS lists a gland you can feel just above or below the collarbone among the signs that should be shown to a doctor; NICE also recommends considering a chest X-ray, with the lungs in mind, for gland enlargement in this area at the age of 40 and over.

Being young and a non-smoker does not reduce this possibility to zero. MSD Manuals writes that around 70–80% of cancers of the tonsil and tongue base region (the oropharynx) in Europe and North America are linked to human papillomavirus (HPV), and that the age of patients has fallen as HPV has become more widespread. The same source states that in these cancers a neck lump, often filled with fluid, is a common first symptom, and that because the symptoms resemble an ordinary upper respiratory tract infection, referral to a specialist often takes months. The good news is in the same source: survival is much higher with HPV-related tumours.

A fluid-filled (cystic) lump is not automatically counted as benign either. The guideline recommends that a lump shown to be cystic by a fine needle or imaging continues to be investigated until a diagnosis is made, and that it is not assumed to be benign. In a study of 79 adults from Croatia and Sri Lanka, 38.8% of single cystic lumps in the side and back regions of the neck turned out to be malignant, compared with 3.3% of those in the front region. This is a small, retrospective series; the rates cannot be generalised, but it shows that a cystic lump at the side should not be brushed off as a cyst you were born with.

The mouth is part of this investigation too. The NHS lists among the symptoms of mouth cancer a mouth ulcer lasting longer than 3 weeks, a red or white patch in the mouth, a lump in the mouth or on the lip, difficulty swallowing and speaking, and a lump in the neck or throat, and states that a dentist can also assess these ulcers, patches and lumps. NICE, England's national guideline body, recommends considering the fast referral pathway for suspected mouth cancer with a persistent, unexplained neck lump, for suspected laryngeal cancer with an unexplained neck lump at the age of 45 and over, and for suspected thyroid cancer with an unexplained thyroid lump.

Which picture points to a harmless cause, and which to investigation or an emergency

Neither list is for making a diagnosis; they are for seeing how quickly you need to act. The signs in the first list suggest a temporary swelling caused by infection, but any lump that has not shrunk in 2 weeks moves to the second list.

When it fits

  • It appeared after a throat, dental or ear infection and is painfulThe NHS writes that glands swollen by infection are tender and painful, that they usually shrink on their own within 1 to 2 weeks, and that you should see a doctor if a gland has not gone down within 1 week or is growing. The guideline's definition of high risk also covers exactly a lump with no history of infection.
  • It is soft, slides when pushed with a finger and is smallThe guideline's examination signs are a hard feel, being fixed and a size over 1.5 centimetres. If these are absent, the risk is lower; even so, if it is unclear how long it has been there, show it to a doctor.
  • It is clearly shrinking within days, or going up and downThe guideline regards a lump that stays for 2 weeks without clearly going up and down as high risk. A swelling that is shrinking suggests a reaction to infection.
  • Swelling under the jaw that grows only during meals and then goes downThis cycle suggests a blockage in a salivary gland duct; the details are on our page about salivary gland stones.

When it doesn't

  • Shortness of breath, or a wheeze when breathing in, together with the lumpWith a thyroid swelling in the neck, the NHS asks for emergency help straight away when breathing becomes difficult or a wheeze is heard when breathing in. Call 112, and do not drive yourself.
  • A lump that has not shrunk in 2 weeks with no history of infection, or that nobody knows how long has been thereThis is the guideline's definition of high risk. See an ear, nose and throat specialist without delay.
  • It is hard, does not move, is larger than 1.5 centimetres or has an ulcer over itAccording to the guideline, even one of these four examination signs puts the person in the high-risk group. The NHS also recommends seeing a doctor for glands that feel hard or do not move when pressed.
  • A hoarse voice, difficulty swallowing, earache, a mouth ulcer that will not heal, or weight lossThe NHS lists a hoarse voice, difficulty swallowing, a mouth ulcer that will not heal and weight loss among the symptoms of mouth and thyroid cancer. If they come with the lump, ask for an assessment the same week; if difficulty swallowing is marked, the same day.
  • Night sweats, an unexplained high temperature, or glands growing in other areas tooWith unexplained lymph node enlargement, NICE recommends taking into account a high temperature, night sweats, shortness of breath, itching and weight loss with lymphoma in mind.

The order in which a neck lump is investigated

The sequence below is based on the American Academy of Otolaryngology-Head and Neck Surgery guideline on the neck mass in adults. There may be small differences from country to country and from hospital to hospital.

  1. 1

    Ruling out urgent signs

    If there is shortness of breath, a wheeze or high-pitched sound when breathing in, or a fast-growing, painful swelling with a high temperature, the assessment is done at A&E; call 112. If these are absent, the next step is a planned examination.

  2. 2

    History and risk assessment

    The doctor asks how long the lump has been there, whether it has grown, whether there was an infection beforehand, about smoking and alcohol, and whether there is a hoarse voice, difficulty swallowing, earache, weight loss or night sweats. The guideline counts this history as the first step in determining risk.

  3. 3

    Examination of the mouth, throat and voice box

    For people at high risk, the guideline recommends a targeted examination that includes seeing the voice box, the base of the tongue and the inside of the throat. This is usually done in the clinic with a thin camera through the nose. The source of the lump is often found in one of these areas.

  4. 4

    Contrast imaging of the neck

    The guideline's strong recommendation is a contrast CT or MRI scan of the neck for people at high risk. Ultrasound is also often used, especially for thyroid lumps and lumps near the surface.

  5. 5

    Fine needle aspiration

    If the diagnosis is still unclear, the guideline recommends taking a cell sample with a fine needle rather than an open surgical biopsy. Removing the lump surgically at the outset, or cutting out a piece, can make later treatment harder if it turns out to be cancer.

  6. 6

    Carrying on with a cystic lump and an unclear result

    The guideline recommends continuing the investigation of a cystic lump until a diagnosis is made; additional tests if no diagnosis can be made after the fine needle and imaging; and, if no source is found, examining the mouth, throat and voice box under general anaesthetic before an open biopsy.

  7. 7

    A follow-up plan if the risk is low

    If the lump is not high risk, the guideline recommends that the doctor explains which changes call for coming back, and writes a check-up plan to confirm that the lump has disappeared or a diagnosis has been made. Follow-up does not mean forgetting about it.

Possible causes of a painless lump in the neck

The following are common causes of a painless neck lump in an adult. Examination, imaging and a fine needle together show which one it is.

01

A lymph node left over from a past infection

After an infection has passed, the node can stay palpable for a while. If it is soft, small and slides, it can be watched; if it has not shrunk in 2 weeks, it is investigated.

02

Thyroid nodule and goitre

A swelling in the lower front of the neck that moves when you swallow. The NHS writes that a goitre is usually painless and mostly not serious, but should be shown to a doctor. A blood test, an ultrasound scan and, if needed, a needle sample are taken.

03

Salivary gland lumps

A slow-growing lump in front of the ear or under the jaw. Examination and imaging make the distinction; there are details on our page about swelling in front of the ear.

04

Cysts present from birth

Cysts at the side or in the middle of the neck can be present from birth and be noticed in adulthood. The guideline and studies of cystic lumps recommend that in an adult this diagnosis is made only after cancer has been ruled out.

05

Spread of head and neck cancer to the neck

A tumour in the mouth, tonsil, base of the tongue or voice box can first show itself as a gland in the neck. The source is looked for with examination and imaging.

06

Lymphoma

A cancer of the lymph nodes themselves. The NHS writes that swollen glands are rarely caused by lymphoma or leukaemia. With unexplained gland enlargement, NICE recommends taking into account a high temperature, night sweats, shortness of breath, itching and weight loss.

Wrong decisions commonly made with a neck lump

The guideline writes that delays in diagnosis are common in this area, and that with cancer in the neck, delay directly worsens the stage and the outcome. The following are the commonest routes to that delay.

Trying course after course of antibiotics

The guideline recommends not giving routine antibiotics for a neck lump if there are no signs of a bacterial infection. Spending weeks on antibiotics for a lump with no high temperature, redness or pain puts off the investigation.

Treating it as unimportant because it is painless

Glands caused by infection are mostly painful. Being painless is not a reassuring sign; the NHS also describes the lump in thyroid cancer as usually painless.

Assuming it is benign because it is cystic or soft

The guideline recommends not assuming that a cystic lump is benign. The spread of throat cancers to the neck can also look fluid-filled.

Having the lump removed surgically as the first step

When the diagnosis is unclear, the guideline recommends a fine needle rather than an open biopsy, and asks for the mouth, throat and voice box to be examined before an open biopsy. Skipping the sequence can disrupt the treatment plan.

Putting it off because you are young and do not smoke

MSD writes that HPV-related throat cancers are now seen in younger patients. Age and smoking change the risk but do not reduce it to zero.

From the first appointment to a diagnosis: what to do while you wait

The length of the investigation varies with the hospital and the first results. The course below summarises the usual sequence and what you can do during this time.

  1. The day you notice it

    Note the position and size of the lump and the date; take a photo with your phone. Try to remember whether you have recently had a throat, dental or ear infection.

  2. The first 2 weeks

    A gland after an infection starts to shrink within this time. With a painless, hard lump, or if there is no history of infection, you can see a doctor before the 2 weeks are up; the guideline counts the duration and the examination signs as separate risk criteria, and a lump that is hard, fixed or larger than 1.5 centimetres is regarded as high risk regardless of how long it has been there.

  3. The ear, nose and throat examination

    Examination of the mouth, throat and voice box is usually done at the first appointment; imaging and a fine needle follow.

  4. The results

    The fine needle result may give the diagnosis or may call for further tests. If the result is unclear, the guideline recommends continuing the investigation; do not leave with an unclear result without a check-up date.

  5. Follow-up

    If the lump is found to be low risk, go to the check-up on the date your doctor gives you. If the lump grows, becomes harder or a new symptom appears, do not wait for the check-up.

Don't wait if

  • If shortness of breath or a wheeze when breathing in has started. Call 112 straight away.
  • Difficulty swallowing or fast growth. See a doctor or go to A&E the same day.
  • A lump being watched has grown or become harder. See your ear, nose and throat specialist without waiting for the check-up date.
  • A hoarse voice, or an ulcer in the mouth that has not healed in 3 weeks. If it comes with the lump, ask for an assessment without delay; your dentist can also look at the ulcer in your mouth.
  • Night sweats, an unexplained high temperature or weight loss. An assessment for lymphoma may be needed; tell your doctor.

What determines the scope of the investigation

We do not give figures here, because the scope varies a great deal with the lump's risk group and the first results. The items that determine the scope:

Risk group
With a low-risk lump, an examination and follow-up may be enough, while with a high-risk lump imaging and a fine needle are added.
Type of imaging
Ultrasound, a contrast CT scan or an MRI scan; sometimes a whole-body scan.
Whether the diagnosis is made at the first attempt
If the fine needle result is unclear, further tests, an examination under general anaesthetic or a surgical biopsy may be needed.
Where the source lies
Whether the lump comes from the thyroid, a salivary gland, the mouth, the throat or a lymph node changes the treatment and the specialty involved.

Frequently asked questions about a painless, hard lump in the neck

Is a painless, hard lump in the neck cancer?

Not always. But in an adult, a lump that an infection does not explain and that has not shrunk in 2 weeks is regarded by the guideline as high risk for a malignant cause and needs investigating. Examination, imaging and a fine needle make the distinction.

How many days should I wait with a lump in my neck?

If you have recently had an infection and the lump is painful and shrinking, it can be watched for a few days. If there is no history of infection and the lump has not changed in 2 weeks, or you do not know how long it has been there, do not wait any longer. If it is hard, fixed or large, do not wait for the 2 weeks to be up.

Which doctor do you see for a lump in the neck?

An ear, nose and throat specialist. A GP (family doctor) can also make the first assessment and refer you. With thyroid swellings in the lower front of the neck, endocrinology or general surgery also become involved.

Is a lump that moves harmless?

A lump that slides when pushed with a finger is lower risk than one that is fixed. But that alone does not give reassurance; the guideline also counts a hard feel, a size over 1.5 centimetres and a duration over 2 weeks as separate risk signs.

Is it right to take antibiotics and wait?

Not if there are no signs of a bacterial infection, such as a high temperature, redness or pain. The guideline recommends not giving routine antibiotics in this situation, because a trial of antibiotics delays the investigation.

Why a fine needle first, and why is it not removed straight away by surgery?

For a high-risk lump with an unclear diagnosis, the guideline recommends taking a sample with a fine needle rather than an open surgical biopsy, and, if no source is found, examining the mouth, throat and voice box under general anaesthetic before an open biopsy. This sequence matters because, if it turns out to be cancer, treatment is planned according to where the source is. In a series of 79 people with cystic lumps, damage to the neck tissue caused by surgery done before a diagnosis was made was recorded in 2 patients.

Can a dentist notice a lump in the neck?

Yes. The NHS writes that at a check-up the dentist looks inside the mouth and feels it, and can also examine the neck and jaw by hand. The guideline also counts dentists among the first clinicians to come across a neck lump. If there is an ulcer or patch in your mouth that has lasted longer than 3 weeks, show it to your dentist.

How can you tell neck swelling that comes from a tooth?

Glands caused by a tooth are usually painful and tender, are mostly under the jaw, and come after toothache or gum swelling. They shrink once the tooth is treated. A painless, hard lump that has not changed for weeks needs investigating before it is put down to a dental infection.

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